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Price Match Promise

Last Updated: September 6, 2026

Price Match Promise

Ticketnorthamerica.com, operated by Noam Flyers Inc., is committed to presenting travel pricing in a transparent, reviewable, and fair manner.

Ticketnorthamerica.com is an independent travel agency and is not an airline. Airline names, route information, schedules, fare brands, trademarks, and logos may appear on the Website solely to identify available travel inventory or supplier content. Their appearance does not imply any affiliation, endorsement, sponsorship, or ownership relationship between Noam Flyers Inc. and any airline unless expressly stated.

Ticketnorthamerica.com may provide both online self-service booking and optional assisted booking through telephone, chat, or email. Pricing displayed online and pricing quoted through an assisted channel may differ when the service level differs, an assisted-booking fee applies, or availability and pricing change between channels.

Our Price Match Promise

Subject to the conditions below, Noam Flyers Inc. may review a properly submitted claim where a lower publicly available total airfare was available for the same itinerary shortly after a booking was made through Ticketnorthamerica.com.

Because airline inventory and pricing can change rapidly, not every lower price found elsewhere will qualify.

Our Price Match Promise is intended to provide a consistent process for reviewing properly documented and independently verifiable lower-price claims.

What Qualifies as the Same Itinerary?

For a Price Match claim to qualify, the compared booking must match the original Ticketnorthamerica.com reservation on all material booking elements.

This generally includes:

Operating airline or airlines
Marketing carrier, where applicable
Flight number or materially identical flight
Origin and destination airports
Travel dates
Applicable departure time or departure window
Cabin class
Fare family or equivalent fare conditions
Number and type of passengers
Baggage allowance
Seat inclusion, where applicable
Change and cancellation conditions
Flexibility provisions
Other mandatory services or charges included in the fare

The comparison must be like-for-like.

For example, a basic fare without a cabin-baggage allowance would not generally be considered equivalent to a fare that includes baggage.

Similarly, an online self-service fare is not automatically comparable to an assisted-booking quote where the assisted transaction includes a clearly disclosed service fee.

A competitor's advertised headline price will not qualify if mandatory fees are added later and the resulting checkout total is higher.

Publicly Available Fare Requirement

A lower fare will generally qualify for review only when it was:

Visible to the general public
Available for public purchase
Bookable at the time of verification
For the same itinerary
Based on materially equivalent fare conditions
Inclusive of the same applicable mandatory charges

Taxes and known mandatory airline, supplier, or agency charges should be included when comparing the total price.

Optional services selected only by the customer are generally excluded from the comparison unless both offers include those services on the same basis.

Examples of optional services may include:

Optional seat purchases
Travel protection
Donations
Optional baggage
Additional after-sale services
Other customer-selected ancillary services

Price Match Claim Period

Price Match claims must be submitted within twenty-four (24) hours of the original booking confirmation time shown by Noam Flyers Inc. and before the first flown segment departs, whichever occurs first.

The claim should include:

Ticketnorthamerica.com booking reference
Passenger's full name
Original itinerary
Lower advertised fare
Comparison website or URL, where available
Date and time the lower fare was observed
Currency displayed
Screenshots or other objective evidence showing the lower public price

Noam Flyers Inc. may request additional documentation if the submitted information is insufficient to independently verify the claim.

Claims that cannot be independently verified may be declined.

How We Review a Claim

Once a claim is received, Noam Flyers Inc. will review the submitted information and compare the lower fare against the original Ticketnorthamerica.com reservation.

The review may consider:

Whether the lower price was publicly available
Whether the fare could actually be booked
Whether the itinerary is materially identical
Whether the passenger mix is identical
Whether the cabin and fare conditions are equivalent
Whether mandatory taxes and charges are included
Whether baggage and other included services are equivalent
Whether the lower price is still available at the time of verification
Whether the comparison is based on the same applicable currency and point of sale
Whether the competing offer is subject to restrictions unavailable to the general public

Dynamic or temporary pricing differences do not automatically qualify.

Approved Price Match Remedies

If a Price Match claim is approved, Noam Flyers Inc. may resolve the claim through one of the following remedies, depending on the circumstances.

1. Verified Difference Refund

Where operationally practical, Noam Flyers Inc. may refund the verified difference between the amount originally charged and the lower comparable public fare.

2. Agency Credit

Where a direct refund is not operationally practical but another transparent remedy is appropriate, Noam Flyers Inc. may issue an applicable agency credit for the verified difference.

3. Eligible Cancellation and Reversal

If the reservation remains within an applicable cancellation period and the airline fare permits cancellation without loss of the applicable airfare, Noam Flyers Inc. may offer to cancel the reservation and process the applicable reversal in accordance with the relevant cancellation conditions.

The available remedy may depend on:

Ticket status
Time elapsed since booking
Payment status
Airline fare rules
Supplier restrictions
Cancellation eligibility
Operational feasibility

The applicable remedy will be communicated when the claim is resolved.

Excluded Offers

The following types of fares or offers are generally excluded from this Price Match Promise:

Member-only fares
Login-only fares
Subscription fares
Corporate fares
Negotiated fares
Student fares
Military fares
Tour-operator fares
Group fares
Charter fares
Consolidator fares
Unpublished fares
Opaque fares
Auction or bidding-based fares
Coupon-dependent prices unavailable to the general public
Loyalty-point or loyalty-redemption offers
Cashback offers
Financing-specific offers
Obvious pricing errors
Metasearch preview prices that are not the final checkout total
Prices that cannot be reproduced or independently verified
Prices requiring a different point of sale
Prices available only in a different country or market
Prices dependent on different tax residency
Prices involving materially different currency-conversion treatment
Prices requiring a payment method unavailable to the claimant

Offers bundled with unrelated services that materially change the effective airfare may also be excluded.

Online Booking vs. Assisted Booking

Ticketnorthamerica.com may provide both self-service online booking and assisted booking through telephone, chat, or email.

If the original reservation was made through an assisted channel, the comparison must take into account the relevant service level.

For example, an online-only competitor fare will not automatically invalidate an assisted Ticketnorthamerica.com booking where the assisted transaction included a clearly disclosed service fee and the competitor fare does not provide comparable assisted service.

However, if a customer can demonstrate that another publicly available assisted-booking transaction for the same itinerary provides a lower verified total, including applicable mandatory assisted-booking charges, Noam Flyers Inc. may review that claim under the same Price Match criteria.

Abusive or Invalid Claims

Noam Flyers Inc. reserves the right to decline repeated, abusive, fraudulent, or bad-faith Price Match submissions.

This may include claims involving:

Manipulated screenshots
Altered booking information
Stale cached prices
Automated or artificially generated pricing results
Scraped prices that cannot be purchased
Offers that were never genuinely available for public purchase
Repeated claims based solely on normal dynamic price fluctuations

Airline fares can change rapidly, sometimes within minutes. The purpose of this Price Match Promise is to address objectively verifiable price differences, not to guarantee protection against every future movement in airline pricing.

Effect on Your Original Booking

Nothing in this Price Match Promise changes the fact that Ticketnorthamerica.com is an independent travel agency and that airline inventory, ticket conditions, and fare rules are controlled by the applicable airline or travel supplier.

Payment for the original booking is processed through the applicable booking and payment arrangements of Noam Flyers Inc.

Approval of a Price Match claim does not guarantee that any later voluntary cancellation, exchange, refund, or modification will be free of airline or agency fees.

If a Price Match claim is denied, the original booking remains subject to the fare rules, conditions, and policies presented at the time of booking, together with any other applicable Ticketnorthamerica.com policies.

Price Match Summary

Claim ComponentTicketnorthamerica.com Rule
Claim WindowWithin 24 hours of booking and before the first departure
Compared PriceSame itinerary, passenger mix, cabin, fare conditions, and mandatory charges
Proof RequiredBooking reference, comparison URL where available, screenshots/evidence, timestamp, and currency
Mandatory ChargesBase fare, applicable airline charges, known taxes, and known mandatory agency charges
Excluded PricesOptional ancillary services, member-only fares, coupon-only savings, opaque fares, loyalty redemptions, and non-public fares
RemediesVerified difference refund, agency credit, or eligible cancellation/reversal where operationally feasible
Online vs. AssistedMust be compared on a like-for-like service basis

Verification Requirement

Any approved Price Match claim will be resolved only after Noam Flyers Inc. independently verifies that the lower fare was publicly available, bookable, and materially identical to the confirmed Ticketnorthamerica.com itinerary.

Dynamic price differences, stale cached fares, membership-only promotions, unavailable fares, and prices that exclude mandatory charges will not qualify.

Our Commitment

Ticketnorthamerica.com aims to make airfare pricing as transparent and understandable as possible.

Our Price Match Promise is designed to give customers a clear process for bringing a potentially lower publicly available fare to our attention while recognizing the highly dynamic nature of airline pricing and inventory.

We encourage customers to provide complete and accurate documentation so that claims can be reviewed efficiently and consistently.

Ticketnorthamerica.com

Operated by Noam Flyers Inc.

Ticketnorthamerica.com

Operated by Noam Flyers Inc.