These Terms & Conditions govern access to and use of the Ticketnorthamerica.com website, any associated mobile experience, any contact-centre or phone-assisted booking service offered under the Ticketnorthamerica.com brand, and any booking request, ticketing request, exchange, cancellation request, refund request, waiver request, reissue request, or related customer-support activity processed by Noam Flyers Inc. for travel services sold through Ticketnorthamerica.com.
For purposes of these Terms, "Ticketnorthamerica.com," "Noam Flyers Inc.," "we," "us," and "our" refer to the platform operator and, where relevant, its authorised employees, agents, payment processors, technology providers, suppliers, and service subcontractors acting within the scope of their engagement.
These Terms apply whether you are browsing the website, requesting a quote, creating an account, entering passenger data, completing a payment, requesting assisted support by phone, receiving a booking acknowledgement, receiving a ticketing confirmation, or requesting post-ticket servicing.
By continuing to use Ticketnorthamerica.com, or by instructing us to place, modify, cancel, or service a booking, you agree to these Terms and to any ancillary policy referenced in them, including our Privacy Policy, Cookie Policy, Refund and Cancellation Policy, Fees Disclosure, and any booking-specific fare rule or supplier notice shown during the purchase flow.
Noam Flyers Inc. is an ARC-accredited travel agency.
ARC accreditation reflects participation in recognised U.S. travel-agency ticketing and settlement infrastructure. It does not change the legal identity of Noam Flyers Inc. into that of an airline, and it does not mean that Noam Flyers Inc. owns, operates, controls, or represents any airline.
Accordingly, any reference in these Terms to ARC accreditation should be understood as a statement about agency participation and recognised ticketing and settlement infrastructure, and not as a statement of airline ownership, airline partnership, airline endorsement, airline sponsorship, or airline operational control.
Customers may independently verify the agency's participation status through ARC's official verification resources.
No ARC accreditation number is disclosed in these Terms.
This clause is fundamental and is repeated deliberately.
Ticketnorthamerica.com is an independent travel agency platform operated by Noam Flyers Inc. Ticketnorthamerica.com is not an airline.
Ticketnorthamerica.com does not operate aircraft. Ticketnorthamerica.com does not control airline schedules, aircraft swaps, staffing, airport operations, baggage systems, check-in counters, boarding decisions, or air-traffic events.
Ticketnorthamerica.com is not affiliated with, endorsed by, or authorised to speak on behalf of any airline merely because an airline name, route, fare, brand name, logo, city pair, flight number, or timetable appears on the platform.
The platform provides access to travel inventory and agency services. The actual air transportation is supplied by the relevant airline or airlines.
That distinction matters for liability, refunds, schedule changes, baggage, denied boarding, disruption handling, special-service approval, and many other operational issues.
Airline conditions of carriage, fare rules, airport rules, security rules, immigration rules, and operational decisions remain the responsibility of the carrier and relevant authorities, not Ticketnorthamerica.com.
For clarity, Ticketnorthamerica.com may, depending on the itinerary and system access available, issue, request, or service tickets using accredited agency channels. That ability does not alter the fundamental allocation of responsibility:
Ticketnorthamerica.com facilitates travel arrangements; airlines provide the transportation.
This document therefore uses language such as "subject to airline rules," "may," "depends on," "not guaranteed until ticketed," and "where applicable law requires" because those conditions accurately reflect the structure of the travel industry.
For purposes of these Terms:
"Travel Supplier" means any airline, codeshare carrier, partner carrier, consolidator, wholesaler, GDS-linked supplier, hotel, transportation provider, or other travel-service provider whose inventory or rules apply to your booking.
"Booking Request" means your request to search, reserve, or purchase a travel service through Ticketnorthamerica.com. Depending on the workflow, a booking request may exist before ticket issuance or final supplier confirmation.
"Ticketed" means that an airline ticket has been issued and/or that the relevant supplier reservation has been made and confirmed with an identifying reference such as a ticket number, PNR, reservation number, or record locator.
"PNR" means a passenger name record, airline confirmation code, or record locator.
"Merchant of Record" means the entity shown on the financial charge statement for the relevant purchase. For applicable U.S.-related transactions, the merchant of record may have refund obligations depending on the circumstances and applicable law.
"Service Fee" means any fee charged by Noam Flyers Inc. / Ticketnorthamerica.com for agency work, booking support, researched itinerary handling, manual servicing, exchanges, refund processing support, cancellation handling, waiver submissions, special-service support, or similar administrative work.
Service fees are separate from airline fares, airline penalties, fare differences, taxes, airport charges, or optional supplier fees.
You may use Ticketnorthamerica.com only if you are legally capable of entering a binding contract.
You must provide accurate information and use the platform only for legitimate travel-shopping, travel-booking, and booking-servicing purposes.
If you make a booking for another person or for multiple travellers, you represent that you have authority to do so and that all travellers accept being bound by these Terms, any booking-specific restrictions, and the applicable supplier rules.
You must not use the platform for speculative, fictitious, fraudulent, duplicative, abusive, or high-risk bookings; automated scraping without written permission; chargeback abuse; circumvention of airline fare rules; hidden-city or throwaway-ticketing conduct that violates supplier rules; or any unlawful purpose.
We may suspend, refuse, or cancel access or a booking request if we reasonably suspect a breach of these Terms, a risk to payment integrity, or a breach of supplier restrictions.
By booking through Ticketnorthamerica.com, you acknowledge that your journey is subject not only to these Terms but also to the rules of the relevant Travel Supplier.
These underlying airline terms may include liability limits, baggage limits, check-in rules, refusal-to-carry provisions, schedule-change rights, rerouting provisions, and claim deadlines.
If there is a conflict between these Terms and a mandatory airline rule attached to your fare, ticket, or contract of carriage, the more specific rule applicable to the underlying transport service may apply, except to the extent that non-excludable consumer law requires a different result.
Nothing in these Terms is intended to override a statutory right that cannot legally be excluded.
| Booking Channel | What it Means | Typical Service-Fee Position | Customer Note |
|---|---|---|---|
| Online self-service | You search, compare, enter passenger details, review the total, and pay through the website yourself. | May carry no assisted-service fee or a lower transaction/service fee displayed during checkout. | Faster and usually lower-cost, but you are responsible for entering all information correctly. |
| Assisted phone booking | You speak with an agent who helps research options, explains fare conditions, enters data, and assists with placing the booking. | A separate assisted-booking or contact-centre fee may apply and may be higher than online fees. | Useful for complex itineraries, multi-city travel, schedule-risk questions, or travellers who need additional assistance. |
| Post-ticket support | Work requested after ticket issuance, such as exchange, cancellation, waiver filing, refund support, name-correction handling, or seat/baggage request support. | Separate post-ticketing service fees may apply, in addition to airline fees or fare differences. | These services are not included merely because an original booking existed. |
Air fares are dynamic.
Inventory, booking class, seat availability, route combinations, carrier-imposed charges, and taxes may change before ticketing.
Every quote shown on Ticketnorthamerica.com should therefore be understood as:
A booking may proceed through several stages, including search, selection, payment authorisation, supplier validation, and ticket issuance.
If a fare can no longer be honoured because airline inventory changed, a booking class closed, taxes or surcharges changed, or an obvious pricing error occurred, we may offer an updated price, an alternative itinerary, a void or reversal where possible, or cancellation of the pending request.
A displayed fare is not the same thing as a guaranteed ticket.
The booking becomes materially firmer once the travel supplier confirms the booking and the ticket is issued.
Where an airfare is advertised or displayed as a price to purchase a ticket, applicable mandatory government taxes and fees and mandatory carrier-imposed charges should be reflected as required by applicable law.
Accordingly, Ticketnorthamerica.com aims to present the total amount payable at the point of payment confirmation while also allowing the customer to understand the structure of that price where a breakdown is displayed.
| Pricing Component | Description | Usually Payable at Booking? |
|---|---|---|
| Base fare | Core airfare charged by the airline for the booked fare basis / inventory. | Yes |
| Carrier-imposed surcharge | Mandatory airline-imposed charge attached to the fare. | Yes |
| Government taxes and airport charges | Mandatory taxes, fees, passenger facility, security, inspection, or similar charges imposed by authorities. | Yes |
| Ticketnorthamerica.com service fee | Agency booking or servicing fee charged by Noam Flyers Inc., if applicable. | Yes, if disclosed in the total |
| Optional airline extras | Charges for bags, seats, upgrades, meals, lounge, priority, Wi-Fi, or other optional ancillaries. | Sometimes; may also be paid later to the airline |
| Airport / border / entry charges not collected at booking | Certain destination-based charges, visa costs, border charges, or locally payable amounts. | Not always |
Nothing in these Terms guarantees that every possible travel-related cost is collected at checkout.
Optional supplier charges may be payable separately or later depending on the itinerary and service selected.
Ticketnorthamerica.com will disclose the amount being charged by Noam Flyers Inc. before payment, but other supplier-imposed or authority-imposed costs may still apply depending on the itinerary.
The following service-fee schedule is drafted to provide transparency regarding potential agency charges.
Unless a lower amount is stated during checkout, quoted by an agent, or required by applicable law, the following maximum Ticketnorthamerica.com agency fees may apply in USD or local-currency equivalent.
| Ticketnorthamerica.com Fee Category | Fee Cap / Range | Notes |
|---|---|---|
| Online self-service booking fee | USD 0.00 – USD 50.00 per traveller | Applies where a service fee is shown during website checkout. |
| Complex online itinerary fee | Up to USD 100.00 per traveller | May apply to multi-city, mixed-carrier, non-standard fare constructions, or manually validated itineraries. |
| Assisted phone booking fee | USD 10.00 – USD 200.00 per traveller | May be higher for complex, round-the-world, premium-cabin, or urgent manual bookings. |
| Alternative airport / date research fee | Up to USD 50.00 per traveller | Applies where a customised manual search is requested. |
| Same-day urgent manual ticket review | Up to USD 75.00 per traveller | Applies to urgent manual servicing where system automation is not sufficient. |
| Post-ticket voluntary change / exchange handling fee | USD 25.00 – USD 200.00 per traveller | Plus any airline fee and any fare difference. |
| Post-ticket voluntary cancellation for future credit | USD 40.00 – USD 100.00 per traveller | Plus any airline-imposed cancellation cost or credit restriction. |
| Post-ticket voluntary cancellation / refund handling | USD 50.00 – USD 250.00 per traveller | Applies to refund requests, whether or not ultimately approved by the airline, unless service has not been performed or applicable law requires otherwise. |
| Name-correction / reissue assistance | Up to USD 50.00 per traveller | Minor corrections only if permitted by the carrier or validating ticket stock. |
| Waiver / special-case support | USD 50.00 – USD 150.00 per traveller | Examples may include medical submissions, bereavement, duplicate-ticket, visa, denied-boarding documentation, or no-show review. |
| Special-service request support | Up to USD 35.00 per request or USD 75.00 per traveller | Seats, SSRs, wheelchair notation, infant linkage, unaccompanied-minor coordination, or similar requests are request-only and not guaranteed. |
Important Rules About Ticketnorthamerica.com Fees
First, service fees are generally non-refundable once the relevant agency service has been performed, unless these Terms expressly provide otherwise, a lower policy is shown in the booking flow, the service request was never actually performed, or a non-excludable legal rule requires a refund.
Transaction fees and post-ticketing service fees are separate from supplier fees.
Second, where an assisted cancellation or refund request is made shortly after booking and the airline fare remains voidable or otherwise eligible under airline policy, Ticketnorthamerica.com may choose to waive, reduce, or refund some portion of its own service fee.
Any such accommodation is discretionary unless clearly confirmed in writing for the relevant booking.
Third, if an airline denies a refund, denies a voluntary change, or refuses a waiver, the fact that the supplier declined the request does not automatically mean that no agency work was performed.
If Ticketnorthamerica.com researched alternatives, contacted the supplier, filed a request, documented the case, or revalidated eligibility, an agency service fee may remain payable or non-refundable.
Payments made through Ticketnorthamerica.com are processed by Noam Flyers Inc. using payment methods made available during checkout or communicated by an authorised agent during an assisted booking flow.
Depending on the purchase path, the financial statement descriptor may show Noam Flyers Inc., Ticketnorthamerica.com, or another disclosed trade descriptor used by the operator.
The descriptor shown on your statement matters because, for eligible transactions, the merchant of record may have responsibility for processing applicable airfare refunds.
Ticketnorthamerica.com may require full payment at the time of booking unless an instalment or deferred-payment option is expressly offered.
By submitting payment information, you authorise Noam Flyers Inc. and its payment processors to charge the total amount shown or quoted to you, including applicable taxes, surcharges, and disclosed service fees.
We may also pre-authorise or otherwise validate a payment method before final confirmation to reduce fraud, card misuse, or settlement failures.
No online system can be guaranteed to be completely immune from unauthorised access, error, outage, or third-party compromise. Ticketnorthamerica.com nevertheless intends to use secure payment workflows and service providers designed around recognised payment-data protection practices.
If a payment authorisation fails, is reversed, is later declined, is flagged as high risk, or cannot be completed for settlement reasons, the booking request may be suspended, cancelled, or never finalised.
A ticket is not guaranteed merely because you reached the end of a checkout screen if the payment did not settle or the booking was blocked for verification.
If you believe a charge is unauthorised, duplicated, billed in error, or was taken for a service not delivered, you should contact Ticketnorthamerica.com first so that we can investigate.
Nothing in these Terms removes or limits any statutory card-dispute rights available to you.
If you initiate a chargeback while travel remains pending, live, or serviceable, we may pause non-essential booking support while the billing dispute is under review.
We may provide relevant records to an issuer, acquirer, processor, or dispute-resolution body to contest a dispute that we reasonably believe is inaccurate, abusive, or inconsistent with the services actually provided.
If a chargeback is resolved in our favour and the booking is to remain active, you may need to repay the outstanding amount before additional servicing is provided.
Fraudulent or bad-faith chargeback activity may result in cancellation of accounts, refusal of future bookings, and pursuit of recovery where lawful.
| Stage | Typical Status | Typical Timing | Important Note |
|---|---|---|---|
| Search and quote | Live fare display or cached fare display | Immediate | Fare may change before ticketing. |
| Payment authorisation | Card or other payment check | Seconds to minutes | Payment success does not itself guarantee ticketing. |
| Fraud / verification review | Cardholder or itinerary validation | Immediate to 24 hours | May require customer response. |
| Supplier / airline processing | Booking queue, PNR creation, ticketing message | Minutes to several hours | Delays may occur during disruption, schedule changes, manual review, or system outages. |
| Confirmation dispatch | Email / SMS / dashboard | After ticket issuance | Customer should review details promptly. |
| Airline verification | Traveller checks the PNR with the airline | After receipt of PNR | Recommended, especially for complex or urgent itineraries. |
| Fare Type | General Treatment |
|---|---|
| Refundable fare | May be eligible for refund to the original payment method, subject to fare rules and cancellation timing. |
| Non-refundable fare | Usually not eligible for cash refund after the applicable cancellation/void period. |
| Restricted/basic fare | May prohibit changes, credits, or refunds depending on fare conditions. |
| Premium fare | Higher price does not automatically mean refundable. The actual fare conditions remain decisive. |
| Airline credit | May be available where permitted by the airline and subject to expiration and reissue restrictions. |
| Scenario | Likely Ticketnorthamerica.com Handling |
|---|---|
| Online booking cancelled within a few hours, before ticket issuance | We may attempt to void or cancel the request. Full unwind may be possible if payment settled cleanly and the fare was not yet ticketed. |
| Booking cancelled within 24 hours through Ticketnorthamerica.com | Airline 24-hour rules do not automatically bind agency bookings. If airline or agency policy allows, a refund or void may be processed. |
| Non-refundable fare cancelled voluntarily | Usually no cash refund. Airline credit may be available if permitted by the airline. |
| Refundable fare cancelled before departure | Refund may be processed to original payment method, subject to supplier validation and any applicable agency handling fee. |
| Airline cancels flight and customer rejects rebooking | Refund may be due. Merchant of record matters for airfare refund. |
| Significant schedule change | Customer may have refund or rebooking rights depending on applicable law, route, airline policy, and circumstances. |
| No-show without advance notice | Most or all value may be lost and onward segments may be cancelled. |
| Missed flight because customer arrived late | Usually treated as customer responsibility. |
| Minor misspelling | Ticketnorthamerica.com may attempt correction if the airline permits it. |
| Traveller substitution | Usually not permitted because airline tickets are generally non-transferable. |
| Medical, bereavement, military, visa, or other waiver request | Relief may be possible if the airline provides or grants a waiver and supporting evidence is supplied. |
| Airline weather waiver | Changes or credits may be processed under the published waiver terms. |
| Bag fee paid but bag significantly delayed or lost | Refund request generally needs to be directed to the airline. |
| Mixed-airline itinerary | Each airline's rules may apply separately, creating additional costs or restrictions. |
| Cookie Category | Purpose |
|---|---|
| Strictly necessary cookies | Operate booking flow, maintain secure sessions, manage fraud controls, or preserve an in-progress booking/search. |
| Preference and functionality cookies | Remember settings such as language, region, or other preferences. |
| Analytics cookies | Understand site performance, conversion, errors, and service improvements. |
| Advertising / attribution cookies | Where lawful, measure campaigns, advertising performance, personalisation, or affiliate attribution. |
These Terms and any dispute arising out of or relating to Ticketnorthamerica.com, Noam Flyers Inc., or a Ticketnorthamerica.com booking request shall be governed by the laws of the applicable jurisdiction designated by Noam Flyers Inc. and applicable U.S. federal law, except to the extent mandatory consumer law requires otherwise.
Before formal proceedings are initiated, the parties should first attempt to resolve the issue through customer-support escalation in good faith.
Nothing in this clause removes a consumer's right to pursue a complaint with a regulator, payment issuer, or consumer-protection authority where permitted by law.
Ticketnorthamerica.com may amend these Terms from time to time to reflect changes in law, payment rules, supplier practice, product design, service-fee structures, dispute processes, or internal risk controls.
Updated Terms become effective when posted unless a different effective date is stated.
For completed bookings, the version in force at the time of purchase or otherwise applicable to that booking will generally govern, unless mandatory law requires otherwise.
If any clause is held invalid, unlawful, or unenforceable, the remaining clauses will continue in effect to the maximum extent permitted by law.
Failure to enforce a clause immediately does not waive the right to enforce it later.
Provisions concerning payment, fees, liability, indemnity, data use, disputes, intellectual property, fraud controls, and rights that by their nature should continue after completion of a booking will survive termination or completion of the booking.
Our team is here to help you understand our terms and conditions.
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